(shortened this bit - my post was too long) Please follow the below mentioned steps to recover the deleted/lost. We hope you recover the original deleted/lost data following the below procedure.
#Remo zip repair software
We would also like to inform you that Remo Software has "Recover Photos" option which is specially designed and coded to recover the media files. Also like to inform you that open the recovered WMV files in different media players and check for the files whether they could be played perfectly. We always recommend the customers that not to save any fresh data to drive after the data loss. There might be a chance that the files got corrupted due to the saving of the fresh data to your drive so this might be the reason for not playing the recovered WMV files. We would like to inform you that, in the above statement you have mentioned that you have saved the fresh data to your computer hard drive after the data loss situation. Yes, I have successfully saved data since the data loss. I'm trying to recover them from my computer hard drive. I can recover audio files but they will not play. All I know is that the files are unplayable once they are recovered. I don't know the exact cause of the data loss.
#Remo zip repair free
Once we get these details we can assist you further to recover your files.įeel free to contact us for further assistance. Were you able to find the files in the demo version?
#Remo zip repair full
Have you tried the demo version before purchasing the full version? May I know the scanning option you have selected in the software? (Recover Files,Recover Photos or Recover Partition/drives) May I know whether you have used the drive to save any data after this data loss situation? Ĝould you please tell me from which drive you are looking to recover data? Ĝould you please tell me the file types you are looking to recover? Ĝould you please tell me the problem that you are facing? May I know the exact cause for data loss? We would like to know some details about the issue you are facing with the software: But we can assist you to recover your files if you could provide some details. We would like to inform you that we do not provide refund until there is an unresolvable bug or issue with the software. We apologize for the inconvenience caused to you. I've tried everything I can, but it keeps recovering the files in a damaged state. So because the software isn't fit for the reason I bought it, I would like to have a refund of my purchase price.
#Remo zip repair professional
I sent one of the recovered files to a professional audio editor and he said he'd never seen a file do that before and he couldn't do anything with it either. The software can find them all but they are all damaged in that they will only play for 30 seconds and then stop, even though the info for the recordings still state that they should be over one hour long. I bought this product to recover lost WMA audio files. So now I'm left with software that doesn't work and no refund.īelow I've pasted my whole support conversation with them. They didn't repair it so I wanted a refund. They wouldn't give it but said they would repair the file if I sent it to them. I got in touch with support at Remo Recovery Software and asked for a refund. It could recover files but the files were damaged and unusable. I purchased Remo Recovery Software (basic) a few weeks ago. Well after requesting a refund I was told as I had been provided with an extraction tool I was not entitled to a refund.Remo Recovery Software Doesn't Work and Customer Service Stinks
If you are not satified with your purchase, just let us know and we will be happy to provide you with a full refund." "Remo's unconditional 30 day money back gaurantee is in full for all orders. I attempted to further resolve the issue but found I was getting nowhere, so I ask for a refund as per their Terms and Conditions at the time of purchase and as stated below. The tool extracts the files but leaves them whatever folder I chose but doesn undertake any form of migration or in any way does it restore any of my settings. After several messages back and forth I had to wait around 24 hours for them to send me an extraction tool. At first I was asked questions that showed the Support Team member didnt read my issue. Read more quickly lodged a ticket explaining the situation. I quickly found that I was unable to migrate my email system to a new computer as advertised. It sounded great and given it had a guanratee that if I was satisfied I could easily obtain a refund so I decided to give it a go. I did a quick search on the NET and stumbled across Remo Software's "Remo Outlook Backup and Migrate" Utility. I wanted to migrate my Outlook from my existing system to my new one, whilst I could have done this manually, it meant I would have to manually copy my PSTs files across and recreate all my Mail Accounts etc.
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